OFFICIAL STATEMENT REGARDING RECC CLOSURE
Dear Valued Members and Users,
As the RECC continues to follow the recommendations made by our Provincial government regarding COVID-19,
WE HAVE CLOSED THE FACILITY UNTIL FURTHER NOTICE
This has been done in accordance with the recommendations around social distancing and is aligned with the closures of other similar facilities across the Country.
This decision was not taken lightly, however, keeping our Community safe is our highest priority.
All memberships will be placed on hold for the period in which we are closed.
We will adhere to all guidelines put forth by our Provincial Government and will continue reassess our operations regularly.
We will continue to update our website, and social media platforms with any new information and announcements.
We apologize for the inconvenience this may cause and appreciate the patience of our members and users as we navigate through this situation together.
Please reach out if you have any questions to firstname.lastname@example.org, please keep in mind we are working diligently as possible to respond to the Government's recommendations, and we may require some additional time to process some requests.
Re: Jackalope 2020 Postponement
The following was sent out from Ticketpro to all those who purchased tickets for Jackalope 2020 on Friday April 3rd.
In order to comply with government guidelines, most event organizers have decided to cancel or postpone their events to avoid the spread of the Coronavirus.
We inform you that Jackalope Atlantic, which was supposed to be held at the Rath Eastlink Community Centre from May 15 to 17, 2020, has been postponed to May 21-23, 2021.
You do not need to exchange your ticket(s) with our customer service; your ticket(s) will be automatically valid for the new dates.
For all Online Purchases: If you cannot attend the event on the new dates, please write to email@example.com to request a refund. You have until Friday, May 15, 2020 to claim your refund. If you do not reply by then, your tickets will automatically remain valid for the May 2021 dates and will no longer be subject to a refund.
For all Purchases made directly at the RECC Box Office: If you cannot attend the event on the new dates, please write to firstname.lastname@example.org to request a refund. You have until Friday, May 15, 2020 to claim your refund. If you do not contact the RECC by then, your tickets will automatically remain valid for the May 2021 dates and will no longer be subject to a refund.
Thank you for your patience and collaboration.